Contact Gambiva Support
Have a question about your account, a deposit, a withdrawal or a bonus? Reach the Gambiva team by email or live chat.
Ways to reach us
| Channel | Details |
|---|---|
| support@gambivaonline.co.uk | |
| Live chat | Open live chat with the button on this page |
| Website | gambivaonline.co.uk |
We do not state fixed response times on this page. Live chat is usually the quickest way to get an answer to a simple question; email suits longer or document-related requests.
What to include in your message
- The email address or username linked to your account.
- A short description of the problem and when it happened.
- For payment questions, the method used and the approximate amount in euros (€).
- Any error message you saw, written out or described.
Never send your password or full card number by email or chat. Our team will not ask for them.
Common reasons to get in touch
Verification
Questions about identity checks before a withdrawal. See the KYC and AML policy.
Responsible gaming
Ask about deposit limits, time-outs or self-exclusion. See responsible gaming.
Licence information
Ask about our licence details on the licence page.
Privacy requests
Access or correct your data. Read the privacy policy.
Complaints
If you are unhappy with a decision, tell us by email with your account details and a clear description of the issue. We will review it and reply. You can read the rules that apply in our terms and conditions.